At Pronamics, we take your privacy seriously.

Visiting the Web site

When you visit Pronamics’ web site, our web site hosting provider automatically records certain data about you. Most other web sites do too. This data is recorded in a log of accesses and includes the web address you request, the I.P. and domain from which you make the request, the web browser and version you use, your operating system and a record of each page visited.

By accepting our Terms and Conditions and disclosing personal information to us, you are consenting for us to:

• Collect, store and process the personal information that you provide to us
• Create a database record about you
• Contact you regarding information that we think might be of interest to you (unless you have asked us not to)
• Utilise your information for training purposes
• Verify information submitted by you
• Utilise information submitted by you for statistical purposes

Information Collection and Use

Pronamics collects personal information (names, addresses, contact details etc) when customers purchase our products or submit a form on our web site. Information collected is only used for the purposes of advising of updates/new software products, providing technical support and administering licenses.

Personal information submitted by the user for administration purposes will not be made available to the public. There is no requirement for the user to divulge personal information when they access our web site or associated entities; however, in order to maintain a civil level of communication and adhere to the Terms and Conditions, this personal information will be required should the user wish to access the features.

Links have been incorporated in order to assist the user to access further useful information. Utilising the links provided is a personal choice. Third party sites operate under their own privacy policies.

Disclosure

Pronamics does not disclose collected contact details to any third parties without consent except when required to do so under law and we do not take part in 'spamming'.

Correspondence

Periodically, we may notify our contacts advising of upgrades to existing products, new products and training or other events. You can stop receiving these notifications at any time by sending an email to info@pronamics.com.au with the word “unsubscribe” in the subject line or by calling us on +61 7 3481 9666.

E-mail

If you provide us with your e-mail address through our site, that address will only be used for the purposes we disclose to you when you give us your e-mail address. We will not add your e-mail address to a mailing list without your agreement. We will not pass on your e-mail address to third parties. An e-mail that we receive through our Web site may be archived or backed up on our server for our own records only. In addition to the content of e-mail messages, we record (as is the standard practice) the date and time of message transmission, when the message was received and opened, the e-mail addresses of the sender, recipients and mail programs.

Security

Pronamics takes all reasonable steps to secure any personal information from unauthorised access including regularly reviewing and updating our security measures in light of technological updates. Additionally, our employees and contractors that we engage to provide services related to our information system are obliged to protect the confidentiality of any information held by us. However, we accept no responsibility if any unauthorised access occurs.
Cookies are pieces of information a Web site can transfer to an individual's computer hard drive. They are used by most Web sites to help customise web sites to suit a user’s needs.

Most internet browsers are preset to accept cookies, but you can change your preferences in your browser if you do not want information collected through use of cookies. However, disabling cookies might result in reduced website functionality.

Access and Correction

We will endeavour to ensure that the information we hold about you is up to date and accurate. You are able to access the information that we hold about you at any time by emailing us at info@pronamics.com.au, by telephoning us on +61 7 3481 9666 or by completing the feedback form on our contact page. If you discover that information held about you is incorrect, you may contact us to have the information corrected.

Problems or questions

If we become aware of any ongoing concerns or problems with our web site, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please email us at info@pronamics.com.au, telephone us on +61 7 3481 9666 or complete a feedback form.

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's web site at www.privacy.gov.au.

Changes to this Policy

The continued use of this web site by you indicates that you acknowledge and agree to any future changes of our Privacy Policy. We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. We suggest that you bookmark this page and check it regularly for any updates.